Shop Policies

Please allow up to one week for order processing.  This is in addition to shipping times.

Buyer pays all shipping costs

My preferred shipping method is USPS Ground Advantage but you may request another service or expedited shipping if you prefer.  Please note the FedEx and UPS cannot deliver to P.O. Boxes

I will combine shipping costs if you order more than one item at a time.

If your item is lost, stolen, or damaged in transport or there are any other issues with your product please contact me right away. 

In the unlikely event your item is damaged in transit, please do not discard it or its packaging. Please take pictures of the damage and all item packaging, damaged or not, and send them to me immediately.

If you are able to send pictures, you will not be required to send back a damaged item. However, if you prefer not to provide photographs of the damage the item and all original packaging will need to be physically returned to me before a refund or exchange can be processed. 

You are welcome to exchange your item or return it for a full refund for any reason within a 30 day window following your purchase. Buyer is responsible for return shipping costs except in cases of damaged product or seller error. Returned items must be shipped with a tracking number in all circumstances and refunds or exchanges will be made within 48 hours after your package is received. 

All messages, emails, questions, and concerns are responded to within 24 hours on business days and 72 hours on weekends and holidays. 

These terms may be subject to change as needed

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